I really love Horizon. It feels so nice on my face and I like the smell too. It’s like a creamy, yet light weight serum/cream formula. Now the pump….When you get about half way through the bottle (close to the bottom but not that close) and still have plenty of product, the pump just doesn’t work properly. I have a silicon beauty spoon from Amazon that I use to dip into the bottle to get the product out. The stem of the pump is way too short and doesn’t reach the bottom like the other serums. They have a curved end so it gets all the product. I have the same issue with Anchor. A suggestion would be to either make the stem a bit longer and curve it or put both Horizon and Anchor in a jar. Also another thing I’m not crazy about is the size of the bottle is only .67 oz, instead of the normal 1 oz like all of the other serums and costs just about the same. I use this almost everyday and it doesn’t last because of the size (and again losing product because of the pump issue). It honestly disappointed me when this was dropped that it was a smaller bottle than all the other serums.
Ahoy Carrie! Thanks so much for the feedback! We want you to be 100% happy with your Earth Harbor gems so please reach out to hello@earthharbor.com so that we can take perfect care of you. We always want you to experience oceans of happiness!
I absolutely love every EH product i love they have changed my skin for the better! Loveee the horizon serum, but this is my 4th bottle and 4th time running into issues with the pump. On every bottle i’ve had this happens and seems to with everyone else, definitely needs to be changed!
Love the product but the pumps are awful and cheap. They break easily and make it impossible to buy the refill since they can’t be reused. This applies to the Anchor serum (my experience) and probably any other product using this particular pump as well.
Ahoy LM! Thanks so much for the feedback! Sorry to hear about your bad experience with the pumps. We want you to be 100% happy with your Earth Harbor gems so please reach out to hello@earthharbor.com so that we can take perfect care of you. We always want you to experience oceans of happiness!”
I love every single product that I get from Earth Harbor. I liked the consistency of this one and my skin felt so smooth after use.
So soothing and hydrating to my skin.
