Yes! We use the highest quality plant-derived ingredients (seaweeds, herbs, butters, clay, sea salts, sugars, and natural plant oils) with no synthetics (no dyes, no fragrances, and no synthetic preservatives). We also formulate according to the strictest European Union standards, meaning we avoid more than 1,300 potentially harmful chemicals that the EU has banned. 

Use whatever gems you want in the order below.

Tip: After cleansing, apply products that are least occlusive to most occlusive (essentially, thinnest to thickest). 

1) Cleanse

a. SUNSHINE DEW Antioxidant Cleansing Oil

b. OASIS Deep Pore Gel Cleanser

c. AHOY LOVE Nourishing Cream Cleanser

2) Tone

a. TIDAL ROSE Crystal Hydration Toner

3) Essence

a. CLOUDBURST Balancing Gel Hydrator

4) Serum

a. LUNA RAIN Phyto-Resurfacing Night Serum

b. SAMPHIRE Sea-Retinol Digital Serum

c. CELESTINE Hydra-Plumping Peptide Serum

5) Ampoule

a. NEBULA Adaptogen Clarity Ampoule

b. OBSCURA Detoxifying Reset Ampoule

c. MARINA Biome Brightening Ampoule

d. HELIOS Anti-Pollution Youth Ampoule

e. AURORA Superfood Luminance Ampoule

6) Eye Cream

a. AQUA AURA Reparative Eye Creme

7) Moisturizer

a. MERMAID MILK Nutrient Glow Moisturizer

b. SIREN SILK Multi-Tasking Hydration Creme

8) Facial Oil

a. CALYPSO Vitamin C Moisture Elixir

9) Balm

a. NYMPH NECTAR Superfruit Radiance Balm

10) SPF

a. ECLIPSE Sheer Mineral Sunscreen

Yes. Every ingredient is vegan and there is no animal testing whatsoever. We are animals lovers through and through, and it is very important for us to remain cruelty-free. P.S. We're PETA® and Leaping Bunny® certified. ;)

Yes, all of our products contain no added gluten and no added soy.

We are committed to supporting companies that operate with sustainable, fair-trade practices and that also provide the freshest possible ingredients. Those we source from range from small independent farmers to larger cooperatives that obtain most of their ingredients from organic and/or wildcrafted sources. The ingredients are then rushed to us so we can bring you the freshest, most effective products possible. Our ingredients are predominantly sourced from within the United States and are responsibly sourced no matter what. We always ensure our strict ethics align with those we source from.

Yes, our family owned and operated business is based on beautiful Saint Simons Island, GA and also has a studio in the pristine mountains of Utah where our products are crafted in-house — this includes anything from making, infusing, bottling, labeling, and shipping! Look on our boxes and you’ll see they are made by us under our company name, Ethical Earth Brands, LLC!

Use Earth Harbor products within 12 months of purchase to ensure optimal freshness. To maintain freshness for that span of time always wash your hands before use, keep products out of direct sunlight and in a cool, dry place. 

All of our products are completely natural, and we never use unnatural preservatives. The natural preservatives we use are leading-edge in the industry and are overseen by a toxicologist. Our holistic, plant-based preservation methods are stability tested and challenge tested with results showing each product is viable long past the 1-year mark, but we officially state 12 months!

Yes! Each product is made in an intimate, small batch by skilled artisans. This keeps ingredients fresh and pure, thus ensuring your products are incredibly nutrient dense and effective.

Yes, but no sketchy synthetic preservatives are allowed! By natural, we actually mean it. If we sell a product that has a water-soluble component, we use an entirely natural preservative to stave off the development of mold, fungus & bacteria and run third party stability + challenge tests to prove it. We are serious about every ingredient we use being researched across leading, trustworthy health & safety databases to ensure our formulas qualify for the very best, safest, and non-toxic categories — that's why we use reliable plant-based preservatives in our formulas. Check out each ingredient for yourself (available on every product page), and/or please get in touch if you have questions about the incredible eco-preservatives we use.

Natural ingredients originate from a renewable resource in nature and only undergo chemical changes due to biological processes such as fermentation, distillation, and cold processing. You will not find synthetic ingredients nor artificial chemicals in our formulas — this includes no dyes, no fragrances, and no synthetic preservatives. Each of our products are purely natural, minimally processed, and healthy for your skin while being safe from the effects of mold and bacteria thanks to our advanced use of botanically-based preservatives. 

Source is what we're all about. Here is a breakdown of all our beautifully sourced marine ingredients and how we work to keep harmful chemicals, toxins, pollutants, microplastics and more away from your sweet skin (as well as maintain eco-responsible sourcing).

Seaweed: We source our organic seaweed/kelp (marine algae) from pristine waters with constantly shifting extremes of sea surface temperature that help to produce some of the world’s most bioavailable, nutrient-rich seaweed. We use seaweed species that have the distinction of being USDA Certified Organic. These seaweeds are some of the most abundant sources of natural vitamins, minerals, amino acids, antioxidants and essential fatty acids. Seaweed is ten times richer in trace elements than land plants and is absorbed much quicker into the body.

Spirulina: Our organic spirulina comes from a pristine coastal farm that draws on the natural resources that surrounds it – warm sunlight, deep ocean water, and pure water from an abundant aquifer. The spirulina is grown in a bio-secure zone and uses an ocean chill drying technique.

Blue Green Algae: Our organic blue green algae comes from the Klamath Falls in Oregon. It is the purest, most nutrient intact algae available in the world. Found in a remote area in the Oregon Cascade Mountains, it is wild-harvested and organic certified. It is highly bio-available and contains a full spectrum of minerals, chlorophyll, B Vitamins, Beta-Carotene, Pro Vitamin A, Lipids, enzymes, essential amino acids, nucleic acids, DHA and EPA fatty acids.

Sea Salt: We use only organic North Atlantic Sea Salt for its proven nutrient-density and lack of toxic pollutants compared to all other sea salts throughout the world thanks to unique ocean currents. Furthermore, our organic Sea Salt is put through a strenuous process that includes advanced Reverse Osmosis and Ion Exchange to remove microplastics and other harmful chemicals.

MSM: Sourced in the USA from the only non-GMO, gluten-free, allergen-free, non-shellfish-derived, GRAS-designated, vegan MSM waters backed by extensive toxicology data.

We formulate all gems with proven actives and with the most sensitive skin types in mind AND offer a 90-day Love-It Guarantee. 

Everyone's skin is truly different, so we suggest trying products for at least 28 days because this will let your skin purge and adjust to the new products for a complete cellular renewal cycle. This is especially important if you are transitioning to 100% clean & natural skincare for the first time. Note that easing into new products is very important, especially ones like ours that are full of bio-actives with no fillers. And a little goes a very long way! We are happy to help you by recommending products. And if you would like, we would also love to walk you through a custom skincare ritual for your unique skin type to help you reach your skin goals. 

Take our Skincare Quiz for immediate suggestions on the essentials, or read our Guide to Your Skin's Day and Night Skincare Rituals for more detail! You can also reach out to us here to get in touch with our Skincare Expert! 

Due to the nature of using 100% pure, natural, and wild-harvested ingredients, the color, aroma, and/or texture may vary with every batch. This does not affect efficacy; it is simply the beautiful inconsistency that comes with keeping ingredients as close to the earth as we can get!

Yes, however, every person and pregnancy is different, so if you have any questions or concerns about ingredients and pregnancy/breastfeeding, please consult with your physician. The complete list of ingredients can be found under each product listing on our website. 

Because we leave out unnecessary fillers and stabilizers, this can result in the development of a bead-like texture/whitish specks in your balm. This is completely normal, doesn’t change the efficacy, and they will melt on contact with your skin (or by warming the balm in your hands before applying). The texture will dissolve from your body heat. 

If you prefer to dissolve them, we suggest melting the balm in a ‘water bath’. You simply place the product (keeping it in its jar) in a pot on the stove with a low temperature setting and water below its tightened lid. Let the balm melt completely and then let it cool all the way through in your refrigerator. Then, keep Nymph Nectar stored below 75 °F.

Yes! Here is a link to our refill and plastic free options:

 - https://earthharbor.com/collections/refills-plastic-free

Our refills are our Earth Harbor gems, sealed with aluminum tops and free of any plastics! Many other brands incorporate pouches as part of their refill programs. However, we’ve been crunching sustainability-focused numbers and our approach with glass bottles and aluminum tops has an even lower ecological footprint! Aluminum, like glass, is widely and easily recycled.

Certification for EWG and USDA organic is extremely resource-dense for brands. As a bootstrapped small independently-owned brand, we put our efforts into providing our own detailed information about the ingredients we use, carefully source each ingredient in-house (an industry rarity), and take it a step further with our founder being a toxicologist that audits each product. We proudly pour the monetary resources that certifications would take into using the highest quality, ethically sourced ingredients instead. FYI: All ingredients are non-GMO derived, would qualify for the best EWG rankings, and many are certified organic!

Tightly close all lids and caps after opening. Store your products upright in a cool, dry place away from sunlight. All products are safe to be stored in the refrigerator (although not necessary), and it might change the consistency of that product.

We formulate all our products with the most sensitive and reactive skin types in mind. And we are here to bust the myth about products being "non-comedogenic". You won't find us using this word because no governing body nor test can determine whether an ingredient or product is non-comedogenic, so rather than making a marketing claim that no one can actually back up, we choose to inform our customers about this and encourage a skin patch test before use since every person's skin is different-- the skin patch test you perform is actually the only way to tell if a product (or ingredient) is noncomedogenic for your unique skin!

Once an item is ordered and paid for, please allow 1-4 business days for your order to ship, unless otherwise noted in the product description. Remember, we are handcrafting items so they are at the peak of freshness when you get them! This can include making, infusing, bottling, labeling, and shipping. Handmade products takes a little longer to make than mass-produced ones. Let us know if you need an item by a specific date and we will always make it a priority to try to accommodate your needs.

For U.S. Orders: We primarily ship through USPS. After leaving our studio USPS typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.

For International Orders: Please allow up to four weeks for your order to arrive after shipping. Usually it will arrive sooner, but customs departments do have the right to hold items. This timeframe is unfortunately totally out of our hands. We are unable to pay for anything to be released from customs to you. Note that even if you receive an item(s) at a discounted price, we are required to disclose the standard full price of an item on customs forms.

We really want to know if you have any problems whatsoever with your order (not received, not what you were expecting, wrong/incorrect order, etc.) Please, please, please contact us so that we can make it right for you. As our customer, our priority is to make sure you are completely satisfied. We want you to be happy and will always do our best to resolve any situations that arise.

Always keep in mind that our products you are buying are 100% natural and handcrafted, so variations do exist from batch to batch (example: slightly different color or scent).

Damaged Item: If you receive a damaged item, contact us immediately at hello@earthharbor.com. We are happy to replace any damaged items that are reported within 48 hours of delivery. A photograph of the damage/defect is required.

*Please know that we do not offer replacements for incorrect addresses or shipments shown as "delivered" in tracking update. If a shipment was sent to an incorrectly entered address, the cost to reship is the recipient’s responsibility.

Our policy is to make you happy; that's why we have a 90-Day Love It Guarantee with Full Refunds, No Questions Asked, and Free & Easy Returns at our easy online portal HERE. 

We hand-make our items in small batches with lots of love. It is our genuine hope that you thoroughly enjoy every product that you receive from us. We understand that everyone has unique, individualized skin, and that because of this, skincare products work differently for everyone. We encourage you to reach out to us if you have any questions about a specific product before purchasing it.

Our goal is for you to be entirely satisfied, and we will do what we can to make sure you are pleased with every purchase. If you are not happy with your Earth Harbor product(s), you may return or exchange them within 90 days of receiving your order by submitting your return/exchange at our quick online portal HERE. There you will have the option of getting a full refund or store credit. There must be at least 50% of the product left in the bottle/jar in order to qualify. Please note that 1) returns are only accepted for US orders, 2) returns and exchanges are not accepted for any promotional items (free samples, gifts with purchase, etc.), and 3) we are currently unable to accept partial returns for sets/kits/bundles.

If a product arrives broken or damaged, we will happily send a replacement right away. A photograph of the damage/defect is required. It needs to be reported within 48 hours of receiving your order HERE.

For international orders, if your package is unclaimed and returned to us, we may refund the cost of the products, but the shipping cost will not be refunded. Note also that we will not be able to refund purchases made from our stockists, but may provide store credit with a proof of purchase.

We monitor returns for abuse and reserve the right to limit returns or exchanges including those with or without proof of purchase. We also do not assume responsibility for compensation or reimbursement of returned packages that are lost in transit without proof of delivery to Earth Harbor Naturals.

For orders shipping within the United States, we have two shipping options: 

Standard (3-8 business days): $5.00 

Expedited (2-3 business days): $15.00 

For international orders, shipping rates depend on country, but free shipping is still applied to orders over $100.00.

To offer a better shipping experience and rates to our customers, orders are often shipped from our studio in Utah.

We offer secure online ordering and accept Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, and Apple Pay.

Yep! We have e-gift cards! See the options here.

Yes! Check it out here: MERMAID REWARDS 

Go to https://earthharbor.com/pages/rewards and click on “Sign up/ Log in”. Then enter your email address, create a password, and check your email for a message from us to confirm your account. Once you do that, you can log in and dive in!

There are a shipload of ways to earn points! The first is by simply signing up and joining Mermaid Rewards. After that, points can be earned by purchasing products as well as by sharing + following us on social media, and by referring friends! Be sure to use the links under the blue "Earn Rewards" tab to earn points for social media. This tab can currently only be accessed via desktop and can be found on the right hand side of the website.

To view your current Mermaid Points balance, log onto a desktop computer, select the blue “Earn Rewards" tab on the right hand side of the page, and log in to your account. Your points balance will be under the “Mermaid Points” heading.

You apply Mermaid Points at checkout by using the rewards code that was sent to your email. If you didn't receive your rewards code yet, then get on a desktop computer, click on the blue "Rewards" tab on the right hand side of the page, log into your Mermaid Rewards account, click "Get Rewards", and select the rewards you are eligible for. Your code will appear and you will also be sent an email with your code. Note that this code is non-combinable with other codes.

Mermaid Points are valid for 12 months from the date of the last qualifying purchase. Each qualifying purchase will automatically extend the expiration date of all unused points in a Mermaid Rewards account for 12 months from the month of the qualifying purchase. If the Mermaid Rewards account has no qualifying purchase activity within a 12-month period, all points in the account will expire.

If it's because you can't remember your password, please reset your password by selecting "Forgot your password?" on the Mermaid Rewards sign in page (https://earthharbor.com/account/login). We'll send an email to the address on file that will prompt you to reset your password, then sign in as usual! If you're still having issues, please contact us at hello@earthharbor.com.

If it's because you can't find how to access your account, be sure you are on a desktop computer and accessing everything through the blue "Earn Rewards" tab on the right hand side of the screen. Note that this "Earn Rewards" tab is different than our Rewards page login, so make sure you're in the right place! Contact us if you need more help.

You have to like, share, follow us, etc. via the portal for Mermaid Rewards. You do this by accessing it on a desktop computer, selecting the blue "Rewards" tab on the right hand side of the page, and then performing the actions under "Earn Points". Note that it may take up to 24 hours for your point balance to adjust. If you are still running into any issues after that time, please contact us at hello@earthharbor.com.